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Additional Support
Tax Exemption Page
Tax Information
Tax rates are determined by the shipping address of an order (tax in IL and TX is based on Uline's warehouse address).

State laws require Uline to have exemption certificates from all customers who claim a tax exemption. If the exemption certificate is not received, Uline is required by law to charge tax in the states identified in Step 1.

If your business qualifies for a tax exemption, a properly completed exemption certificate must be submitted to Uline's Tax Department. Once we have received your exemption certificate(s), your account will be updated within one business day.

If the certificate is processed before your order invoices, the tax will be adjusted based on the certificate. For a credit of tax on an already invoiced order, please contact the Tax Department.

If the exemption certificate received is incomplete, a Uline Tax Specialist will contact you with the details needed to complete the certificate.

  • To download and complete a Tax Exemption Certificate, begin with Step 1. Click Here for printable instructions and a listing of Uline's Product Group examples.
  • To submit a completed Tax Exemption Certificate, proceed to Step 3.
  • Questions? Please don't hesitate to contact a Uline Tax Representative at taxdepartment@uline.com or 888-362-1909. We are available Monday – Friday, 7:30am – 8:15pm CST and will respond promptly to your request.
Step 1: Select Your State(s)
Uline collects tax in the states listed below. If your state is not listed, we will not collect tax on your purchase.
Step 2: Download the Certificate(s)
Step 3: Submit Your Certificate(s)
How do I contact you?

At Falcon Technologies we are always happy to answer any questions you may have. Please use the following phone numbers or email addresses to contact the appropriate department and individual.

Web Sales Information

Mark Drago
1-866-958-4499 - PH.
1-314-994-7554- Fax
7:30am - 5:00pm CST Monday - Friday

Technical Support

Larry Donnelly

St. Louis Office and Walk In Counter

2631 Metro Blvd. - Maryland Heights, MO 63043
314-994-9066 phone
314-994-7554 fax

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